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What is the difference between ordering from Beautyrest.com and another retailer?

When ordering through Beautyrest.com you are backed by the 100-Night Sleep Trial and 10-year limited warranty that you won't find everywhere Beautyrest mattresses are sold.

We know that ordering a mattress online can be intimidating, so we want to take the risk out for you. You should feel confident ordering online and having the perfect amount of time to test the mattress and make sure it is the right fit for you. If not, we make returns easy to complete.

Ordering through Beautyrest.com also provides customers with our 10-year limited warranty. You can rest easy knowing we stand behind our Beautyrest mattresses and materials and offer a hassle-free customer experience should you have to submit a claim.

Ordering through any other retailer means you are subject to their return policies and procedures. We are unable for these orders to assist in any with returns, exchanges, or refunds.

How can I compare mattresses available in a store to the mattresses available on the website?

Our mattresses are available for purchase at many different retailers throughout the United States. We allow retailers to choose and add a different showroom name to the mattresses they are selling in order to make the model unique within their store.

Since the model names may vary from retailer to retailer, the best way to compare these products is by looking at the product line and comfort level. We recommend you test the products at different retailers in your area and base your decision on personal comfort level and price range.

Do retailers offer in-store financing?

Many do, but check with the store you are purchasing from to see what their options are.

Do retailers offer trials on Beautyrest products they sell?

It depends on the retailer you are purchasing from, please be sure to ask before you buy.

If I buy in-store vs online, does Beautyrest.com handle warranty claims or refunds?

Non-Beautyrest.com Returns & Exchanges
Our retailer partners do not give us access to their systems, making refunds or exchanging of funds impossible. If you’re looking to make a return or exchange, please reach out to the retailer you originally made the purchase with.

Non-Beautyrest.com Warranties
Your mattress warranty is likely covered by the retailer directly. Most retail partners will handle their own warranties. If the retailer you originally purchased with is still open, please reach out to them directly for help with your product.

If your retailer has closed, or you've moved out of their service area, reach out to us directly at either 877-298-4955 or via email at warranty@beautyrest.com. We will need verification (such as an order receipt and product/tag photos) in order to determine if we can provide further assistance.